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Typestatus 2 for sms message
Typestatus 2 for sms message




typestatus 2 for sms message

  • Locate an existing template type from which to copy.
  • Preview a template by clicking the template name: Template properties define how the template functions when used in a request. You must also stop using the template name in bulk requests and request integrations. Inactivating a template temporarily removes it from request template drop-downs. The type chosen determines the properties and design of the template, which is handled differently depending on the request method:Īlthough you can specify any template name, the system only sends requests if the template corresponds with an appropriate contact method for the recipient (email address or phone number).

    typestatus 2 for sms message

    Templates can be designed for one of the following modes: Email, Kiosk, or SMS. System templates for “Star” and “Smiley” provide an out-of-the-box simple survey flow. When saving a copy of a system template designed for Reputation Live ( mobile request), you must name your copy the same name of the original template in order to override the system template: Reputation Live Default Message.You can create more than one custom template per location using the same name. New templates can be assigned at the tenant level (all locations) or per location. You cannot edit system templates, but some system templates allow you to save a copy for customization and use within your requests via quick request, bulk upload, or custom integration. System templates are the default templates that are provided to all accounts. Sort the available templates by the following: Level, Type, Status. You can edit non-system templates, create new templates, and configure follow-up logic that determines secondary emails to automatically send if no response is given within a selected number of days. The Requests > Templates page displays a list of templates to use in your request solicitations. Customize the email sent to customers for survey and review requests.






    Typestatus 2 for sms message